Refund policy

Refund policy — 14-day money-back guarantee

The Récup'Actif programme is digital content (PDF) delivered immediately after payment. If the programme is not right for you, you have 14 days from your order to request a full refund, no questions asked.

How
E-mail lagieschristophe@gmail.com with your order number (it is in your confirmation e-mail). Nothing to send back.

Timing
The refund is issued within 14 days to the payment method used for the purchase (card, Shop Pay or PayPal).

Unreadable or incomplete file
If the file does not open or does not match the product description, write to us: we send a conforming version within 48 working hours, or refund you, at your choice (legal warranty of conformity, articles L224-25-12 et seq. of the French Consumer Code).